Two Men And A Truck® Customer Feedback, Reviews & Testimonials

One of things we’re most proud of at TWO MEN AND A TRUCK® is our high customer satisfaction and referral rate, proof that with every move we’re providing the best possible service. Take a look at our customer feedback and reviews to see what people think of us. We keep these up to date so you can have peace of mind in recommendations from real people.


Great , helped manage a stressful experience . supportive throughout process and went above and beyond Ian & Sarah


Excellent service. Everything ran ahead of schedule and because the move took less time than originally estimated the cost was reduced.


I was given a price for a double pickup and single drop-off. I changed the arrangements to a single pickup with no problem at all - the job was finished earlier than anticipated and I was pleased to learn that my final bill was reduced to reflect this - thank you for that. I will be recommending you to my friends and family.


The service and helpfulness of all the staff was great, from pre-packing to the day of removal all very smooth. I would recommend this team any time.


Very professional service. Got on with the job. Sorted out a minor problem with ease. Thanks, again.


First impression at home visit was very professional/pleasant and clear as to how the move and timing should go. The driver upon arrival was also professional/helpful and clear. The two movers were hard working and pleasant. Already recommended to colleagues, friends and family. Made moving day as stress free as it could be. Only improvement could be movers wear the same clothes except the driver. However, no complaints about their appearance they were respectable. 10/10


TWO MEN & A TRUCK helped us move our furniture the previous week and we were very pleased with their service. It was all done in a very professional way, the process was explained before Mark and Michael moved our things with the utmost care. On top of this excellent service, I was informed by Graeme that we will be getting a reduced rate since our move was quicker than originally quoted for. Honest, reliable service from a local company. We are definitely using them again in our next move. -K Machet


Very professional and friendly staff. They made the moving day as enjoyable and stress-free as they could. We had various items of awkward-to-move furniture (including an upright piano) but their experienced removal staff handled everything with care. We even had a large reduction in price, due to the workers operating faster than the estimated time! I'd definitely recommend this company to others and will have no second thoughts about using them again, if we decide to move on. Thanks again!


The whole experience was seamless! On the day of the move the guys were so professional and speedy, it made a stressful process so much easier. Thank you, I will be using you again!


Hi all movers this company are definitely the shakers they handled my move expertly would thoroughly recommend Two men and a truck special thanks to Mark and Karl


I can't praise the team enough - Mark, Carl, Johnnie and of course Graeme. They were very professional (absolutely no worries about their handling of our furniture, etc); they were kind, courteous and constantly jolly; and worked like Trojans all day - brilliant teamwork. Where they got their energy from to keep going on such a hot day at the end of June baffles me. They turned what was a very stressful, downsizing house move for my 85 year old mother into a one full of care, compassion, excellent service and lots or laughs. And not forgetting Karen at the end of the phone who was so happy to answer (and resolve) any questions we had - a very friendly, caring person on the front line - an absolute essential for any business! Thank you all - you are a brilliant team Carol


Excellent, professional service from start to finish.


We used Two Men and a Truck to move our office, on a month end weekend - our requirement was zero business downtime. Graeme Pearson, their director, came to site to assess the job, and was wonderful - fitting us in at short notice. The initial estimate of 4 hours seemed about right, and Graeme dropped off free boxes . On the day, Michael, Mark & Carl were bang on time, and completed the job in around half the time estimated, which meant the bill was 50% of what we expected - it was a very hot day, and they worked brilliantly to get the job done, explaining everything to me, working quickly and carefully to have everything moved. They were so friendly as well - it was a pleasure to work with them, and I would definitely go straight back to them if we needed another move. Claire


Great service from start to finish, very professional. The call out for the quote, follow ups, courtesy calls and the move itself was really easy and went so smoothly. All involved were friendly and helpful. Definitely be recommending.


Fantastic service from the beginning to moving into the new property, the removal men were diligent, friendly and very customer focused. I would strongly recommend the services of Two Men and a Truck.


Excellent service. Friendly and professional moving team and a supportive office staff.


Overall an excellent and efficient service. Staff were ALL polite, helpful and made a stressful experience more bareable.


Spot on. Priced the job to the half hour and nothing was too much trouble.


two men and a truck provided an excellent service from start to finish. the moving team were courteous and very considerate and worked very hard. There was one or two minor problems on the day of the move which could not be avoided. We would not hesitate to recommend Two men and a truck


Two men & a truck offered a friendly, professional and local service. Graeme came to my home to assess the move. He was knowledgeable, professional and very helpful. He also called me running up to the move to check all was ok & delivered extra boxes when I asked for them on the same day!!!! The moving team were personable, hardworking and respectful. With clear competitive quote & helpful attitude it felt like they really cared about me & my situation. When my dates changed at late notice they were understanding & went out of their way to rearrange things for me. The job was slightly quicker than quoted too so I got money back at the end which was fabulous. I would definitely recommend them to anyone in the North East! Fabulous service!!!


I would happily recommend Two Men and a Truck to any organisation, and especially charities making complicated office moves. No-one else was prepared to be as flexible and understanding as this company, and the tailored service they provided was just what we wanted. Of the companies I contacted, they were the only company prepared to offer us a reduction given our charitable status. On the day they worked ceaselessly and their can do, helpful attitude could not have been better.


We used this company for our office move and from the intital contact to completion of work they were extremely professional and communication was great. The day of the move went extremely well, Mark and the team of lads worked none stop on what was the hottest day of the year bless them. They were accommadating to our service needs and worked until the evening to ensure that the move was all done in the one day. I would recommend this company for any of your removal requirements if you are looking for a quality professional service. Thanks to all involved in our move a brilliant job done by you all, Mandy.


The team arrived promptly, before time, introduced themselves, and worked immediately. Fast friendly and considerate. Arrived at New home and again worked hard and with regard to possessions. Left us amazed and happy at the speed they completed. If you are packed and organised, this company will complete your removal effortlessly. I am happy to recommend Two Men and a truck. A TOTAL Pleasure to deal with... Many many thanks..


Excellent service and flexibility on our moving day made it a lot less stressful. Cheers Graeme and team at Newcastle branch!


Great service from beginning to end, much thanks to Graeme and Mark for a fast move. I would highly recommend Two Men & a Truck to anyone.


I found Two Men and a Truck online and rang the office. The manager was very helpful, explained their services and provided a quote. He had brought over some boxes, which I tried to fill before the moving date - but didn't finish the job, so was very happy that the two men who turned up on moving day were able to do the rest. The men in the truck were polite, energetic, very helpful and clear in their directions, and had all the necessary equipment. I was completely satisfied with the whole job, and with the follow-up from the office.


Very professional service


Karl and Ben were very good, friendly, did a great job.


The moving team were wonderful. Honest service with a smile. No task was too big.


From the start we were very impressed with the service, the office staff were very helpful and put us at ease, the quote was prompt and easy to understand and the payment process was really straightforward, Quoted for an approximate time and told the bill would reduce if they took less time, and sure enough it did. All in all we cannot fault the service and would certainly use again.


I used Two Men and a Truck for 2 removals and storage for a few weeks in between. I could have not got a better service anywhere! From the customer service, to the price to the removal men. So professional, friendly and careful with my furniture. I felt so comfortable that my belongings were in really good hands. Will definitely use them again if needed and will definitely recommend them to everyone else moving forward!


My team, Colin, Jonny and Mark H were superb. On time, helpful and professional. They worked hard and without a rest. They were a great crew and I cannot recommend them enough.


Kevin and his highly skilled team are second to none....from our initial meeting to the crew leaving our new home the service, attention to detail, customer needs and expectations are impeccable , truly outstanding. The removal guys were phenomenal, polite and worked relentlessly till the move was completed in a surprisingly short timescale. I have no problem whatsoever in recommending these guys and already have done so. Our sincere appreciation and thanks for a faultless service.


Both lads were great , their attitude was very professional and cheery as well as they were really very helpful. I could have asked for nothing better.


Excellent service, movers were friendly, efficient and hard working. They worked none stop, no messing around!!


Helpful, well mannored, considerate and hard working. Can't ask for more than that.


We were hugely impressed with every stage of the moving experience with the Newcastle team. Every single person was helpful, friendly and professional. It was a very difficult move, but after a long and exhausting day they were still smiling. The price was really good, and I would have no hesitation in recommending and using them myself again. Many congratulations on 1st class customer service, you deserve every success.


The lads where spot on and very accommodating, answering all questions and making the move go smoothly. The actual price came in about £100 cheaper than the quote as they finished the job a lot sooner than expected. Highly recommended


Very very friendly and professional movers


The service from initial quote with Graeme through to the actual move by Mark E, Karl J & Mark H was outstanding & reassuringly comforting for one of the most stressful events most adults face! Can’t thank the team enough :)


A real commitment and very well looked after it. Definitely to recomend it.


Two Men and Truck were great when they moved us from our old office in to our new one. Nothing was a problem and the guys were very helpful, the service we received was second to none. Thank you!


Brilliant service, from the initial call right through to moving day they were really professional and helpful. They worked quickly but carefully, making sure that everything ended up where we wanted it. It took a lot of the stress out of moving house!


The move went very well .. both gentlemen were very helpful and accommodating. Friendly and efficient also. i would have no hesitation in using 2men and a truck again. thanks to Mark and Karl on the truck and Graeme in the office.


We were extremely happy with every single aspect of the service we received from Two Men and a Truck. We were moving from the top floor of a large block of flats - i.e. not a straightforward house move. The office team were very helpful at every point - from providing the estimated cost, to accommodating our request to change some of the details afterwards. On the day itself, the removal team were cheerful and polite and they handled all of our possessions with the utmost care. The lorry was also spotlessly clean. Highly recommended!


Everything was moved on time, the team were very organised and they took pride in doing a good job. Colin and Mark H made a stressful situation very easy and couldn't have been more hard-working or friendly! The booking procedure was done properly with all correct paperwork and Graeme kept me up to date with everything. Thanks for the service, I will definitely recommend you!


Overall absolutely excellent nothing to fault, excellent all round, nothing a bother to the removal men. Would definitely recommend.


Graeme, Mark and Karl were absolutely fabulous on the moving day. They were really helpful, nothing was too much trouble and they interacted very well with my team.


Everything was explained from the first phone call to the actual move day right though to the last detail of the job was completed.. excellent office staff.. brilliant guys with the truck on moving day.. highly recommend two men and a truck to anybody requiring a removal company..very happy customer,


Our entire experience of 2 Men & a Truck was excellent from start to finish. From first contact to arrange the initial meeting to when we said goodby in our new home we were impressed by the level of service received. They were always helpful & friendly.


Excellent service. Friendly team of movers. Could not be happier 5 star service .


Couldn't fault them, even when I had to stop them and get them to put everything back because of a problem in my chain, they were still upbeat and courteous.