Frequently Asked Questions

Q: Why choose TWO MEN AND A TRUCK?

A: There are many benefits to using TWO MEN AND A TRUCK® versus doing it yourself, hiring a van, and asking your friends or family to help you move.

You’ll have the benefit of professionally-trained, licensed, insured, and uniformed moving teams who have completed 100 hours of training before they step into one of our trucks. We have free insurance coverage on every move, and all of our staff members are fully uniformed and professional, allowing us to live up to our reputation of the “Movers Who Care®”. All moving services include complimentary padding and stretch wrapping to protect your furniture and breakables, mattress bag covers, TV bag covers, as well as large picture bags and wardrobe boxes to move your hanging clothes.

Our customers tell us 96% of the time they would recommend their friends and family use TWO MEN AND A TRUCK® for their next move. Check out our reviews page on the website to read real reviews from our customers.

Q: Should I pay extra for packing services?

A: Some people prefer to do the packing on their own, while others choose to pay for packing services provided by us. Another option is to pack some of your belongings, and have us pack the rest.. To provide the best service possible, we offer different levels of packing services that include selling you boxes to pack yourself, offering packing services for a few hours, or a full pack of your home. We also offer a pack and wrap service for goods that are being moved across the country or overseas.

Q: How do I get an estimate?

A: You can either go on our website and complete the form asking for an estimate, or ring the office and we can take details over the phone about your upcoming move.

Q: How far in advance should I book my move?

A: It’s always best to get your moved booked as far in advance as possible. That gives us the availability to schedule you on the date you prefer, and it takes a lot of pressure off of you so you can focus on other details of your move. With us, we don’t charge a second deposit if the date you have chosen changes – we simply move your date to the new date on our schedule.

Q: What happens if my moving date changes?

A: No problem! We can adjust your moving date to the new date without any extra charges to you.

Q: What should I pack first when moving?

A: All non-furniture items you can pack away ahead of time such as  children’s toys, kitchen items, and ornaments needing packed into boxes are good to start with. This is a time-consuming process and therefore, we w always advise starting with these items and packing up boxes slowly over time than everything at the last minute before your move.

Q: Do you move pianos?

A: Yes! We have all the proper equipment necessary to move pianos. It’s always best to ring us first to confirm what type of piano you have so we can assess how long on the move will take and so we can plan ahead regarding steps in and out the house, distance from the truck to the house, and more. We transport the piano out of and into the home on a piano board with straps and blankets for safety.

Q: How much does it cost to move a piano?

A: On average, it would cost £180, including vat for two hours work moving a piano. However, this will depend on how long we are on the move from our office to your first property to the second property and back to the office, as well as moving the piano in and out of the truck.

Q: How much does it cost to move a house?

A: Every house presents different challenges, therefore every move cost is different It’s always best to give us a call so we can gather a full comprehensive list of items being moved or to set up a free in-home visit to assess the goods being moved and what type of house you are moving from and into.

Q: How can I purchase packing materials?

A: You can ring us and we can discuss your packing needs. We have all types of packing materials in stock from various sized boxes to tape, packing paper, and bubble wrap, as well as blankets and stretch wrap.